Customer Relationships

Simplifying SEO: Keywords, Subdivisions and Adding Value to Your Customer’s Life

When you’re running a small business, every little bit counts. If you can manage to improve traffic to your website by even 10%, that can mean a significant increase in the number of customers for your business. But in order to get those 10% more potential customers to come to your website and read your …

Simplifying SEO: Keywords, Subdivisions and Adding Value to Your Customer’s Life Read More »

Virtual Marketing Department

10 Unique Ideas on How To Delight Customer and Keep Them Coming Back

Most companies work hard to satisfy their customers. To that end, they treat the customer like royalty throughout the buying process. Some even actively ask for feedback or do customer satisfaction surveys to measure satisfaction after the sale. But is mere satisfaction enough? While customer satisfaction is certainly a worthy goal, it falls short of what’s …

10 Unique Ideas on How To Delight Customer and Keep Them Coming Back Read More »

Why Knowing the Buyer’s Journey Is Critical to Your Success

  Over the last 9 weeks we have discussed the four stages of the buyer’s journey, Attract, Convert, Close and Delight.Today’s blog is the conclusion of our Buyer’s Journey blog series and we will discuss again the importance of the four stages and how you can use the buyer’s journey to take your business to …

Why Knowing the Buyer’s Journey Is Critical to Your Success Read More »

The Buyer’s Journey Part 8: Top 5 Ways to Delight Your Customers and Grow Your Sales

In today’s blog we will talk about the last step in the buyer’s journey; keeping customers happy and coming back time and time again. The lifetime value of a customer is something that every business should be thinking about and always looking for ways to turn happy customers into ambassadors for your brand.

AV Party color gray

The Buyer’s Journey Part 7: The Importance Of Delighting Customers

In today’s blog we will talk about the last step in the buyer’s journey; keeping customers happy and coming back time and time again. The lifetime value of a customer is something that every business should be thinking about and always looking for ways to turn happy customers into ambassadors for your brand.

4 Email Marketing Campaigns that are Perfect for Customer Retention

  Email marketing continues to be relevant, even as new digital marketing options emerge. Its success in helping you attract customers and maximize your ROI is undeniable. But in fact, email marketing can be just as beneficial in retaining your existing customers. Considering the fact that retaining your current customers costs significantly less and has …

4 Email Marketing Campaigns that are Perfect for Customer Retention Read More »

Try Your Hand at Facebook’s Chatbot and Give Your Customers a Personalized Experience

  Providing excellent, personable customer service can be a powerful marketing tool as word-of-mouth spreads about your business, especially if you incorporate social media-focused customer engagement into your marketing efforts. To do this, more and more companies are leveraging new technologies such as Artificial Intelligence to up their customer service game online.

Our website uses cookies and thereby collects information about your visit to improve our website (by analyzing), show you Social Media content and relevant advertisements. Please see our cookies page for furher details or agree by clicking the 'Accept' button.

Cookie settings

Below you can choose which kind of cookies you allow on this website. Click on the "Save cookie settings" button to apply your choice.

FunctionalOur website uses functional cookies. These cookies are necessary to let our website work.

AnalyticalOur website uses analytical cookies to make it possible to analyze our website and optimize for the purpose of a.o. the usability.

Social mediaOur website places social media cookies to show you 3rd party content like YouTube and FaceBook. These cookies may track your personal data.

AdvertisingOur website places advertising cookies to show you 3rd party advertisements based on your interests. These cookies may track your personal data.

OtherOur website places 3rd party cookies from other 3rd party services which aren't Analytical, Social media or Advertising.